"Congratulations on another superb job. Even though I am a pensioner, you gave me exceptional curtesy, including travelling from the very south to the very north just to give me a quote. That is old-fashioned personalised service. Being able to vary the colour effects gives added uses for any situation.
My finished product is more than what I had expected and will be safer and easier for me to look after. You and Lea-Anne put 100% effort into making sure that my floor was perfect in every way. No one could ask for better quality tradesmanship.
Word of mouth is the best recommendation you can receive. Be proud of your work. All the best. Yours thankfully " Friday 28.3.08, Mrs M. Matthias
"Just a quick note to let you know that we made the right choice having you do our floor. We are almost two yuears young in our saddlery business. The floor only needs a quick mop and feels fresh and crisp. You did a superb job in every way. Wishing you all the best." Suzanne Gibbon
"I would like to take this opportunity to thank you for the first-class job you have done at my residence. The finished job not only looks fantastic, but I can see that a lot of attention has been paid to detail.
The product you have utilised is obviously of a high quality, and my congratulations go to your supplier.
However, the motivation that has prompted me to write this letter is the service you have supplied.
Too many times do we hear of a great product being let down by the tradespeople who deliver it.
Your supplier can be proud to have you as an agent of its' product. I wish I could get a concreter, plumber, electrician, gardener, tiler, bricklayer and cabinetmaker, who had as high a commitment to customer service as you have displayed.
I would have no hesitation whatsoever in recommending your company to anyone who may be contemplating using this floor finish. Furthermore, should you wish to use this project as a display for prospective clients, please contact me as 1 would be only too happy to assist.
Finally, I will not wish you success with your business, as with the service you provide, this is ensured regardless of my wishes. " Barry Cadel